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Privacy

Two climbers crossing a suspension bridge on the Tahoe Via Ferrata. One of the best Lake Tahoe adventures!

Effective Date: July 11, 2023

At Alpenglow Expeditions (“we” or “us”), we value the privacy of our website visitors (“you” or “user”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

1. Information We Collect:

1.1. Personal Information: We may collect the following categories of personal information:

– Identifiers (e.g., name, email address, postal address, phone number)

– Commercial information (e.g., records of products or services purchased)

– Internet or other electronic network activity information (e.g., browsing history, IP address, device information)

– Geolocation data

– Professional or employment-related information (e.g., job title, company name)

– Inferences drawn from any of the above information

1.2. Non-Personal Information: We may also collect non-personal information, such as aggregated or anonymized data, which does not directly identify you.

2. Collection and Use of Personal Information:

2.1. We collect personal information when you voluntarily provide it to us, such as when you fill out a contact form, sign up for a newsletter, or make a purchase.

2.2. We use your personal information for the following purposes:

– Providing and personalizing our products and services

– Processing and fulfilling your orders or requests

– Communicating with you about your orders, inquiries, or other requests

– Sending promotional materials, newsletters, or other marketing communications

– Analyzing and improving our website, products, and services

– Complying with legal obligations and enforcing our rights

3. Disclosure of Personal Information:

3.1. We may disclose your personal information to third parties for the following purposes:

– Service providers who assist us in operating our website, conducting our business, or providing services to you

– Business partners or affiliates involved in delivering our products or services

– Third-party analytics providers to help us analyze website usage and improve our services

– Legal and regulatory authorities, if required by law or to protect our rights, safety, or property

3.2. We do not sell your personal information to third parties for their own marketing purposes.

4. Your Rights and Choices:

4.1. Right to Know: You have the right to request information about the categories of personal information we have collected, the sources of such information, and how we use and disclose it.

4.2. Right to Delete: You may request the deletion of your personal information, subject to certain exceptions allowed by law.

4.3. Right to Opt-Out: You have the right to opt-out of the sale of your personal information, if applicable.

4.4. To exercise your rights or for any privacy-related inquiries, please contact us using the information provided in Section 8.

5. Data Security:

5.1. We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

5.2. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies:

6.1. We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and gather demographic information. You can manage your cookie preferences through your browser settings.

7. Third-Party Links:

7.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Alpenglow Expeditions

Address: PO Box 3122, Olympic Valley, CA 96146

Email: info@alpenglowexpeditions.com

Phone: 877-873-5376

9. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. The effective date will be displayed at the beginning of this Privacy Policy. Please review this Privacy Policy periodically for any changes.

10. Applicability:

This Privacy Policy is specifically for California residents and is intended to comply with the California Consumer Privacy Act (CCPA). If you are not a California resident, certain provisions of this Privacy Policy may not apply to you.

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